Complaints may be accepted by any BSO supervisor or you may contact the Division of Internal Affairs directly. Complaints may be received verbally or in writing and in person, by telephone, by mail or by electronic means. One option is the Public Complaint Form attached to the Division of Internal Affairs brochure which is available in all public access areas of BSO facilities.
Click here to file a complaint regarding a BSO employee
Additional information is available on our web site, and you may also contact the Division of Internal Affairs:
Office Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
During non-business hours, complaints may be directed to BSO's Communications Center at (954) 764-HELP (4357) or any BSO supervisor.
How can I commend a BSO employee for outstanding service?
If you received extraordinary service from a BSO employee, or witnessed something that deserves special recognition, we encourage you to tell us so we may share your thoughts with that employee(s) and with the BSO family. Your appreciation and encouragement are important to us.
Click here for information on submitting your commendation.